Shipping policy

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<h1>Delivery</h1>

<p>We've put a little table together below to help answer any questions you might have about our delivery options. If we haven't quite covered it all and you're looking for a more specific answer, feel free to contact us.</p>
<p>We ship to almost everywhere, although there are a few exceptions. If you can't find your country on our list, get in touch. we might be able to help you find teapigs somewhere near you.</p>
<p>We always aim to&nbsp;<span style="text-decoration: underline;"><strong>despatch orders within 2 working days</strong></span> of an order being placed, we then hand the orders and control from that point on over to one of our delivery partners.</p>
<p>Usually you'll receive a UK order (no matter the method you choose) within 5 working days. International orders usually arrive within 10 working days. Please allow up to 7 working days for UK orders, and 15 working days for international orders before getting in touch though, as we can't take any action until after that period of time! Some orders just take a little bit longer.</p>
<p>To contact us <a href="mailto:info@teapigs.co.uk?Subject=Delivery%20query"> email</a><a></a> or call +44 (0) 203 141 8495</p>
<h2 style="clear: both;">UK Customers</h2>
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<tr><th width="30%">Service</th><th width="15%">Price</th><th>Info</th></tr>
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<td><strong>Royal Mail 48-hour tracked</strong></td>
<td>
<p>£3.50 (FREE on orders over £10.00)</p>
</td>
<td>
<p>Delivery from 2 working days after despatch.<strong style="color: #ff0000;"><br></strong></p>
</td>
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<td><strong>CollectPlus</strong></td>
<td>
<p>£5.00 (FREE on orders over £35.00)</p>
</td>
<td>
<p>Delivery from 2 working days after despatch.</p>
</td>
</tr>
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<td><b>DPD</b></td>
<td>
<p>£7.00</p>
</td>
<td>
<p>Next working day, if ordered before 2pm on a working day. Shipments to UK highlands, islands and Northern Island take 2 working days - please check your postcode <a href="https://www.teapigs.co.uk/articles/dpd_highlands_and_islands_delivery_information.htm">here.</a><strong style="color: #ff0000;"><br></strong></p>
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<h2>International Customers</h2>
<table style="width: 100%;">
<thead>
<tr><th width="30%">Service</th><th width="15%">Price</th><th>Info</th></tr>
</thead>
<tbody>
<tr>
<td><strong>Royal Mail tracked (ROI)</strong></td>
<td>£9.99</td>
<td>
<p>Delivery from 3-5 working days after despatch.<span style="color: #ff0000;"><strong style="color: #ff0000;"><br></strong></span></p>
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<td><strong>Royal Mail tracked (EU excluding DE, FR, NO)</strong></td>
<td>£11.60</td>
<td>
<p>Delivery from 8-10 working days after despatch.<strong style="color: #ff0000;"><span style="color: #ff0000;"><br></span></strong></p>
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<td><strong>Royal Mail tracked (ROW)</strong></td>
<td>£15.00</td>
<td>
<p>Delivery from 8-10 working days after despatch.<span style="color: #ff0000;"><strong style="color: #ff0000;"><br></strong></span></p>
</td>
</tr>
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<td><strong>Spring Global Mail (FR, DE)</strong></td>
<td>
<p>£3.50 (FREE over £40.00)</p>
</td>
<td>
<p>Delivery from 10-15 working days after despatch.<span style="color: #ff0000;"><strong style="color: #ff0000;"><br></strong></span></p>
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<td><strong>Spring Global Mail (NO)</strong></td>
<td>
<p>£8.00</p>
</td>
<td>
<p>Delivery from 10-15 working days after despatch.<span style="color: #ff0000;"><strong style="color: #ff0000;"><br></strong></span></p>
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<p><strong>**please note**</strong>&nbsp;some orders are too heavy / large for Royal Mail or Spring Global to transport for us. In this rare case, we will be in touch with an international courier quote for you. We'll usually do this for order over £150.00 and / or 2kg. Alternatively you can <a href="mailto:export@teapigs.co.uk">contact our export team</a>&nbsp;to enquire about setting up a business account..</p>
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